Description

BS PD 0015 – IT service management. Self-assessment workbook

This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 “The Management guide to IT service management”.

Also available as part of KIT 32.

Product Details

Published:

11/11/2002

ISBN(s):

0580337125

Product Code(s):

30085902

Note:

This product is unavailable in Ukraine, Russia, Belarus