Description

BS BIP 0038 – Achieving ISO/IEC 20000. Integrated service management

Advice on planning, designing and implementing integrated service management to provide better control, greater efficiency and opportunities for improvement.

Also available as part of KIT 190.

Product Details

Published:

02/28/2006

ISBN(s):

0580446425

Number of Pages:

127

Product Code(s):

30124750