Description

BS BIP 0033 – Achieving ISO/IEC 20000. Managing End-to-end Service

Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.

Also available as part of KIT 190.

Product Details

Published:

03/31/2006

ISBN(s):

0580474615

Number of Pages:

113

Product Code(s):

30143865