Description

BS BIP 0030 – Achieving ISO/IEC 20000. Management decisions

Provides background information on ISO/IEC 20000 and describes the role of management and the decisions they are faced with if their organization is to achieve compliance.

Also available as part of KIT 190.

Product Details

Published:

03/31/2006

ISBN(s):

0580474585

Number of Pages:

133

Product Code(s):

30143862