Description

BS BIP 0005 – A Managers' guide to service management

Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and slightly updated version of PD 0005:2003.

Also available as part of KIT 32.

Product Details

Published:

01/01/2004

ISBN(s):

0580427641

Product Code(s):

30103790