Description

BS BIP 2211 – Complaints management. Turning negatives into positives

Cross References:
AS 4269-1995
AS ISO 10002:2006
ISO 10002:2004
BS 8600:1999
BS 18477:2010
BS EN ISO 19011:2011
BS ISO 10002:2004
BS ISO 10003:2007
CMSAS 86:2000
2000/31/EC

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:

06/30/2012

ISBN(s):

9780580718762

Number of Pages:

256

Product Code(s):

30229419